Welcome to jasper cruises!
These terms and conditions outline the rules and regulations for the use of jasper cruises's Website, located at jasper cruises.
By accessing this website we assume you accept these terms and conditions. Do not continue to use jasper cruises if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
We employ the use of cookies. By accessing jasper cruises, you agreed to use cookies in agreement with the jasper cruises's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
Unless otherwise stated, jaspertravel.us and/or its licensors own the intellectual property rights for all material on jaspertravel.us. All intellectual property rights are reserved. You may access this from jaspertravel.us for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. jaspertravel.us does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of jaspertravel.us,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, jaspertravel.us shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
jaspertravel.us reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You hereby grant jaspertravel.us a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
The following organizations may link to our Website without prior written approval:
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of jaspertravel.us; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to jaspertravel.us. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
No use of jaspertravel.us's logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Please read Privacy Policy
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
International Travel(s)
During your international travel, the provisions of the Montreal Convention are applicable to the countries of departure and your destination. The Convention usually limits the liability of the airline supplier for death or any personal injury of the passengers. As a passenger, you must make sure that you have all the documents required to make an entry in the foreign land. These documents include passport, visa (business, tourist, or transit) and you are able to present these documents at any time when the government asks for it. When you want to enter a foreign land, there are several responsibilities that you must meet and we cannot be held responsible if you fail to accomplish them. You are required to go through all the prohibitions, warnings, and announcements that are issued by the government before you reach the destination country.
Visa and Passport
You must make sure that you consult the designated Embassy and confirm the visa and passport information prior to traveling. We may suggest the requirements but those might change at any time, so you must have the updated information from the Embassy before confirming your tickets with us. jasper cruises cannot be held responsible if you are not allowed to travel in the flight as you were unable to provide the required travel documents (eg., correct passport, visa, or any other predefined required documents.) The authorities, the airline, or the country (including transit) may ask for them at any point in time and you must present them. This includes any stop made by the aircraft even if you don't leave the airport premises.
Health
We advise you to check on the necessary vaccinations to travel to a particular country. These vaccines may change at any time, so you must keep a check on the updated information. You are required to consult the doctor before you depart to your destination country. You must make sure that you are adhering to all the health requirements and take the necessary vaccination, medication, and right medical procedure for your travel.
Disinfection
Most of the airlines have the authority and right to disinfect in case they perceive a doubt of threat to public health or the environment. The disinfectants used are approved by the WHO (World Health Organization) and the International Civil Aviation Organization and includes:
1. Spray aerosolized insecticide while the passengers are on the board.
2. Prior to passenger boarding, treat aircraft's surfaces with residual insecticide.
When jasper cruises books for a travel for you to an international destination, we don't represent the country or give any guarantee that that it is safe to travel to that part of the world or it involves no risks. We are not liable for any damage or loss that you may face as a result of traveling to that particular destination.
Airline Baggage Policies
All the airlines have different policies for their baggage allowance, fee, and restrictions. jasper cruises tries its best to display the most current baggage allowance policy and follows the airline's website to extract the details but we cannot guarantee that the information is up to date. That's why we recommend that you must verify these details on the airline's website directly or call them before your scheduled departure. Also, the baggage fee is not included in the trip cost.
Baggage Protection Policy
What do you have to do if your baggage is lost?
NOTE: You need to claim the lost baggage with the airline before reporting it to us and BRB.
Check-In
There are different check-in rules followed by the different airline providers. You are required to verify the requirements of the check-in process before making a booking. jasper cruises advises that you follow the given check-in schedule:
For a domestic flight, a minimum of 90 minutes before scheduled departure
For an international flight, a minimum of 3 hours scheduled departure.
Airline Schedule Change
Sometimes there are changes in the flight schedule that occur due to reasons like bad weather, mechanical or crew issues, or civil unrest. This includes a change to the original flight from a direct one to a one-stop or a connecting itinerary. In such scenarios, the changes are initiated by the airline directly, and jasper cruises holds no responsibility for the same.
If the schedule change includes a cancellation, then we will notify our customers by calling them and sending across an email that will assist you with other options and choose one depending upon the airlines' guidelines. In some cases, the airline does not inform us of the changes or the cancellation in advance. For the same reason, you must reach out to the airline's customer service team to confirm your flight schedule. You must make this call at least 72-hours before the departure time and this will protect you against a missed flight.
In case of a schedule change, the airline helps you with the available recourse, and it is their final authority to provide an alternative flight option. Once you check-in for your flight, it is the airline's responsibility to handle your booking. So, in case of any cancellations, delays, change of schedule, or rebooking of your flight is done by the airline. In such cases, we can only guide you with the procedure; final recourse is taken by the airline. In case you do not have an update of the change in schedule, or cancellation 24-hour before the time of departure, you or you have already reached the airport, we advise you coordinate with the airline staff and get to know more about your available options. During such a time, the airline is your best source of information and will deliver the best advice to you. In incidents like bad weather, you have limited options.
Overbooking of Flights
There are situations under which a flight might be overbooked. In cases like this, different airlines have different rules. You can read about these under the airline's contract of carriage. If you want to know more about this, you can reach out to jasper cruises travel experts or the airline for further details.
Prices
Our prices mentioned on jasper cruises are subject to change at any time without prior notice. The fare that we offer is guaranteed after you have purchased the ticket, and we have issued a PNR to you. The airlines change their prices at any time without giving any advance information
Once you submit the payment details, we will share an email of Booking Confirmation from us. This email includes the booking reference number, your travel itinerary, and your e-ticket. In case you do not receive the confirmation then the booking is not complete, and when we issue the ticket, the fare might have changed.
We will inform you in case of a price change before making the bookings and under no circumstances, there will be any changes on your travel ticket once they are issued.
All the prices on jasper cruises are in USD. jasper cruises has the right to cancel the booking if we do not receive the complete payment within the stipulated time frame. The amount which is mentioned in the confirmation email has to be fully utilized in the same sequence as that of the flight segment. If you make improper use of the tickets, your trip may get canceled.
Cancellations and Refunds
Please know that any bookings made on jasper cruises are non-refundable, if not specified otherwise. In case you want to cancel the bookings, you should reach out to our customer care desk at (888) 539-7809 or email us at and we will be happy to help you with the cancellation process. In case of a refundable cancellation, it is subject to an administrative cancellation fee according to the charges mentioned in our Post-ticketing Fees and additional charges by the airline or other travel service providers.
For us to process your refund request, it is subject to the airline's rules and procedures. We can process your refund only after the airline approves the refund request; and once processed, we will send it back to your original payment method. After we initiate your request for cancellation we start with the process by sending an email notification to make sure that your request in progress. For this whole process, we deduct the service fee applied to the booking request and return the balance amount. Being a travel agency, we depend on the suppliers to process the refund. Once we receive the amount from the supplier, we may take some additional time to process the refund and for it to reflect on your credit card. This whole process sometimes may take up to 60-90 days from the day we received the cancellation request.
You may notice an additional fee or a fare difference by the supplier which will be added to the cost of your booking. Once we make a booking on your behalf, we cannot allow name changes and if you want to make any such changes post the booking is complete, you will have to incur extra charges. Read more about this in detail on our Taxes & Fees document. To avoid such charges, you must verify all the spelling/ names of the passengers before you confirming your booking.
Contact Center Booking Service Fee
When you make a booking through our contact center (including a complex multi/stop and roundtrip booking), we might levy a service fee higher than our online booking fee. This fee ranges from $10 to $200 per passenger by our agents.
Important Note: Service fee is included in the taxes, and YOU HAVE TO PAY THE FINAL PRICE AS QUOTED REGARDLESS OF ANY CHANGES MADE IN OUR SERVICE FEE. Please review the final booking amount carefully before confirming the final bookings.
Payment and Flight Information with Confirmation
Credit card companies usually charge a particular fee when you make an international transaction. This is known as 'International Transaction'. It will be displayed on your credit card statement in the local currency and explains why there is a difference in the billing amount as compared to the one reflected on the payment page. When you book with jasper cruises , you should consider making the booking with an international card company as we transfer your payment to our suppliers. Once transacted, your credit card company decides on the exchange rate and the transaction fee on the day of booking. In case of any discrepancies, please reach put to them and question them for the fee that they levy and what is the exchange rate they charge on your transaction. jasper cruises has no responsibility regarding the same.
Special Request: Seats, Meals and Frequent Flyer
If you make a request for a special seat, meal; or frequent flyer miles; we will consider that as a request only. We as service providers cannot guarantee that the same requests will be provided to you. The airlines hold the exclusive right to make any kind of changes to your allocated seats and do not guarantee an advance notification. Even if we allocate the request, it is your responsibility to confirm the same with the airline and we hold no guarantee that you will be assigned the requested seats. We do not promise that you will be served with a meal, frequent flyer program, or any other special request provided by the airline.
Suitability of Travel Services
jasper cruises offers a variety of services but we do not endorse that these services are suitable for you. So any claims that concern the risks of a travel service does not bind us. These services are enlisted on our website.
Unaccompanied Minors
As a policy, an unaccompanied minor is not allowed to make a reservation on jasper cruises . An individual below the age of 16 is a minor. Every airline has a different set of policies for minors, and a few do not allow them to fly without an adult. Some do allow them to fly but only on non-stop flights. Few airlines also charge an additional fee at check-in for an unaccompanied minor. To know more, please get in touch with the respective airline and confirm their policies regarding the same.
Credit Card Chargeback
As a customer, you can dispute travel charges applied with your credit card company. In case of any queries for a charge applied, we request you to reach out to jasper cruises first and then dispute the claim with the credit card company. Once we revert with a resolution and clear the disputed charges you can check with your credit card company. In case the dispute of chargeback is incorrectly filed, jasper cruises can cancel your bookings as a remedy.
When making a booking with us as your Service Providers, you accept and agree to our cancellation policy automatically. All the special offers, discounts, coupon code, etc published on the Website are not eligible in the cancellation policy. A chargeback is levied in case of an improper charge. We have the right to investigate the claims and recover the cost from you for an incorrect claim. To verify the claims, we may use our call recordings including the service call to dispute the claim.
The photos and information enlisted on jasper cruises for the hotels, their amenities, and products are shared by the supplier. We hold no responsibility for any changes as a result of an old or misrepresenting update provided by the supplier. Special features like smoking/ non-smoking, lake-view/ garden view, etc. are made on a request basis and cannot be guaranteed. Although hotels usually honor the requests made, we cannot guarantee that you will get the special request made.
Some fares quoted require special membership like Corporate, government, AAA, or ARP. Offers under these rates will require their designated members to be available at the time of check-in to prove your eligibility. But the hotels are not under any obligation to honor the special rates if you are unable to qualify for them or do not have the identification proof for the same. jasper cruises or the hotel supplier will not be in a place to issue a refund for the unused room or nights because of an early check-out. Some hotel suppliers offer an additional service of the airport shuttle. To avail the same, you must reach out to the hotel directly and confirm its availability along with the price details. A few hotels also have an offer for a Booking Bonus for free services like tours, breakfast, and more. Please check with them for the services and their availability as they are under the hotel's discretion and not us.
Pet Policy:
You must check directly with the hotel and confirm if they allow pets on their property. jasper cruises holds no responsibility for the hotel's pet policy and its fee or pet restrictions. Every hotel has a different policy for different types, size, and breed of the pet.
Pre-Paid Reservations:
The pre-paid reservations are usually charged on your credit card when you make a booking. This charge includes only the base amount for the room reservation. It is exclusive of the resort fee, energy surcharges, any cleaning fee, or mini bar. These additional charges include meals, movies, games, parking, or a phone call and are applied to incidentals daily.
Pre-Paid Booking Vouchers:
Some hotels ask for a voucher when you check-in. In such cases, jasper cruises will provide you with the voucher to share with the hotel authorities. You will receive your hotel confirmation in the same email that you receive from us. Please carry a printed copy of the same with you at the time of check-in.
Meals:
We make your meal arrangement as selected by you during the booking process. If you book a hotel that offers all the meals and you pay for the same provision at the booking time, you will receive all the meals accordingly. You may opt for an apartment that offers the option to cook yourself or arrange your meals.
Meals usually have the following abbreviations:
Room Only (RO): No meals included in the booking price paid for the accommodation.
Self-Catering (SC): No meals included in the booking price paid. But you have the option to self-cater and cook meals for yourself.
Bed & Breakfast (B&B): Your breakfast included in the booking price paid by you.
Half Board (HB): Your breakfast with the evening meal included in the booking amount paid by you. You can opt for lunch and replace breakfast. The hotel confirms the availability of the same once you arrive.
Full Board (FB): The breakfast, lunch, and evening meals served in the booking amount paid by you.
All-Inclusive (AI): All the meals and every locally produced drink included in the package. You can avail of entertainment facilities and some non-motorized water sports offered by the hotel.
If there is a request to change/ cancel the booking; it must escalate to us by calling our customer care number - (888) 539-7809.
No-Show Policy:
A no-show is when you do not show at the check-in desk of the hotel without informing them in advance. In case of no check-in on the reservation made, you must contact the hotel. Post that, it is up to them to charge you with a penalty or forfeit your deposited amount.
Hotel Confirmation:
Hotels take up to 24-hours to issue the vouchers and confirm your booking. The process of booking initiates after you make the booking on jasper cruises. Once you receive a booking confirmation email from us, our travel experts will start the reservation details with the hotel and we will further share the confirmation after we receive it from them. Our confirmation email entails the booking reference number, your booking itinerary, and the additional services you have booked with us. If you do not receive the confirmation email from us, please call us and inform our support team and write to us on . We also suggest that you call the hotel and confirm your bookings 24-hours before check-in.
The hotel does not receive the details 72-hours before the time of check-in. If your reservation is secure and guaranteed, you will receive our final confirmation that entails your booking voucher. We recommend that you call the hotel check-in desk three days before your arrival and confirm the details.
Hotel Changes, Cancellations, and Refunds
If there are any changes or cancellations, you must reach out to us by calling our customer care number at (888) 539-7809 or email us at . We know that there are times when plans change, and you have to cancel so have enlisted the policies applicable in such cases:
• When there is a high-demand or a peak season e.g. Super Bowl or Olympics or during the Christmas and New Year's Eve. The policies during these times the policies change so, you must contact them and ask for the reformed policies and details.
• If you request a cancellation or modification then it is subject to availability. On canceling, jasper cruises also levies its cancellation charges added to hotel charges.
• In case there is a change of date, reduce the number of rooms or amendments with the booking, it is subject to a fee based on the policies of the hotel.
• No property issues credit for unused rooms or nights as a result of early departure.
• If you need an extended stay, please make a new reservation, and the price cannot guarantee the original booking rate.
• Any refund that issued for an early departure or no-show is on jasper cruises and supplier discretion
• We have the right to ask for cover charges for all the probable losses or costs and damage charges along with expenses incurred by us due to a cancellation made by you.
You must call jasper cruises if you face any issues in check-in or check out.
Payment, Taxes, and Fees
Along with this, to facilitate hotel booking, your credit or debit card may be charged with additional taxes and fees. The charges are for an approximate account required to recover the amount that we pay to the hotel and confirm your booking. Taxes owed by the hotel without limitations under sales, occupancy, room tax, and VAT. Few destinations impose a government tax that cannot be directly paid to the authorities and must be collected by the government. This tax varies from the amount that we charge you. We retain the balance of taxes and fees as compensation to serve you; and it includes our profit on booking for you.
For any new reservation, jasper cruises charges booking service fees - up to $35 depending upon hotel category.
Hotel Rating |
Service Fee |
> 2 ** |
$20 |
|
3*** |
$25 |
|
4 **** |
$30 |
|
5 ***** |
$35 |
For any kind of changes or cancellations or refunds of a hotel reservation, jasper cruises service fee will remain non-refundable in addition to any charges levied by the hotel as a penalty fee for cancellation.
jasper cruises does not collect or remit taxes to be paid to the taxing authorities. The suppliers enlisted with us are the vendors and apply the taxes which are billed to us and paid to them directly. We are not their co-vendors or have any association with them even if we reserve your bookings with them. The taxes and the rates that we levy change depending on the location of booking made. For a transaction on a hotel located in a certain jurisdiction, we charge your credit or debit card with payment of taxes to be collected and remitted to the location's jurisdiction as taxes owed on the amount we retain for providing our services.
Currency conversion based on approximate exchange rates, and when you make the bookings, it is used as an approximate guide and not the exact amount. The applicable tax rates are dependent on room charges. The hotels collect payments per night per room basis; and are accessed regularly by the guest. The incidentals collected include meals, movies, games, parking, and phone calls.
Source of Inventory
As a booking agent, we do not bear responsibility for any errors except an error made by us. The Terms & Conditions are governed under US law. Unless the hotel supplier states their contract is governed by the law of some other country or the country where you are availing the services, US law prevails in case a dispute arises. In such a case, you will deal with the New Jersey Court. If a dispute arises regarding the booking made by jasper cruises, it will be dealt with according to the Terms of this Agreement in New Jersey Court.
Cancellation of Hotel and Its Terms
To request cancellation or alteration of the booking made, you should write to us on . We will consider the request only when we receive an email that states your request and then initiate the process after your acceptance to the mentioned Terms & Conditions. In case you have booked a non-refundable hotel, our sales agent will inform you while making your booking.
Intellectual Property
, our software, the graphics, the design, layout, and content published on it are owned or licensed by jasper cruises. As a user or visitor, we allow you to view or use the content via a browser. Any other use like a copy, sell, distribute, repost, modify, or reuse is strictly prohibited.
If you attempt to do so, it is a breach of Agreement, and we may ban you from using our Website. Only we have the right, license, and permission to use our Intellectual Property.
Prohibited Activity
You must use jasper cruises responsibly. All the information and content provided is the proprietary to us or our authorized sellers. You can make copies of the travel itinerary but agree that you will not use it or our software and services otherwise.
You agree to not to:
• Initiate an inquiry which is a fraud or false; or book based on an anticipated demand;
• Use any robot, spider, scraper or an automated or manual process to monitor, access or copy our content or information without a consent from us;
• Share false, misleading or incorrect information with us or on the Website;
• Make a booking without the intention to use it
• Make use of someone else' name, the user ID or password to inquire without their consent;
• Post unlawful, threatening, defamatory, obscene, libelous, indecent, pornographic, inflammatory or material on jasper cruises resulting in a civil or criminal proceeding;
• Impair or negatively impact the proper functionality of jasper cruises, or impact our users;
• Tamper with our operations or make unauthorized modifications on the Website;
• Delete our data without our permission;
• Transmit any virus, malware or disability features on our website;
• Frame to benefit other website or cache our it for commercial or personal gain or to advantage a competitor;
• Falsify the origin IP address to use our Website;
• Allow someone to do any of the above-mentioned acts.
We reserve the right to end your access from our Website if you violate any of the prohibitions. If we apply a restriction or termination, you must cease the use of jasper cruises immediately. If you attempt to use our Website after that, we consider it a violation and shall constitute it as an act of trespassing. Then we can take legal action against the one we believe is in breach of these prohibitions.
Indemnification
You must agree to indemnify jasper cruises, our suppliers, agents, directors, employees for losses, damages, claims, demands, recoveries, fines, penalties, or other costs. It includes but not limits reasonable legal or accounting fees brought to us by a third party due to:
• Violation of our terms and conditions;
• Breach of law or third-party right;
• Use of jasper cruises
Release
In case there is a dispute between you and our supplier (airlines, cruise lines, tour operators) for non-delivery of services offered by suppliers, you release us (and our employees) from any claims, demands and/or damages caused.
Your Privacy
Your privacy is of utmost importance to us, and we believe in protecting it. Our Privacy Policy administers your use of our Website and curtails all the information on how we collect and use your information. You can read more about it in our Privacy Policy.
Disclaimers
You must use this website “as is” and “where available” at no cost. However, we do not have responsibility for any representations or promises about the accuracy, results, timeliness, or completeness of our information. We do not assure the content on our Website is 100% accurate.
The airline and other suppliers give services via our website and are independent contractors with no connection with us or our employees. jasper cruises is not liable for acts, errors, omissions, misrepresentations, breaches, or negligence made by the supplier. We are not liable to issue refunds in case of any delay, cancellation, force majeure, or an event beyond our control.
Our suppliers will not be liable to pay damages that may cause result in a piece of damaged equipment while browsing or downloading any material from jasper cruises.
We, our suppliers, and distributors have no responsibility for injury, loss, claim, damage, or any special, punitive, indirect, incidental, or consequential damages that may be levied on you. It also includes the loss of profits depending on the contract even if advised as a possibility of damage.
Our supplier will not pay you an amount that exceeds the total charges paid by you for the itinerary booked. If you wish to raise a claim or raise an action related to the use of our website or services booked through us, raise it within 6-months from the time of booking. We are travel agents and we promote, sell, and accept bookings for our suppliers including airlines and our employees are only responsible for damages to the maximum extent as per the law. This includes your inability to access the Website or services that are offered and sold by us.
You must not include any words in your Submissions that do not fall in-sync with moral rights. You agree hereby agree that you don't have an objection with jasper cruises publishing, using, modifying, deleting your Submissions. We are not liable for the content of your Submissions. As written above, we are not obligated to post your comments and can determine what to publish and what not. If you don't agree with these Terms, please do not make a Submissions on our Website.
You are responsible for the content been posted by you includes your reviews. You prohibited from posting to the Website:
(i) unlawful, threatening, libelous, obscene, pornographic material, or content that violates the rights of privacy or a law.
(ii) content that infringes, steals or violates our copyrights, trademarks, patent rights, or proprietary right of a third-party.
You are responsible for damages we may face as a violation of the restrictions, or harm as a result of the content posted by you. Multiple submissions of the same service will lead to us considering only your most recent review to use at our discretion.
We adhere to the policy of ‘Claims of Copyright Infringement'. If a third party claims the content posted on our website or your Submission, it falls under the Claims of Copyright Infringement.
Notice of Infringing Material
If our material written infringes your copyright, please send us a notice to us. This notice will be taken under the Digital Millennium Copyright Act (DMCA) and it includes all the information as mentioned above. If you fail to provide us with the relevant information for booking, we cannot be held for not processing your request. You can seek legal counsel before making any claims. In case your claim turns out to be wrong, you may be held for breaking the law.
Please provide us with the below-mentioned details when filing for Copyright Infringement:
• The person's signature that has the authority to act instead of the owner of the copyrighted work.
• A document with complete details of copyrighted work being claimed;
• Your details: email ID, phone number, and house address;
• A statement stating that the claim made by you is in a good-faith
jasper cruises has the right to remove the content which allegedly infringes without any notice and/or we can terminate the accounts of users who infringe any IPRs.
Linking
In case there are any links to our Website leading to other websites available on the Internet it is intended for your convenience. We offer you more options to explore different travel services. The inclusion of any link on our site does not mean that we endorse the website or their business. We hold no responsibility for the content on our website. It is up to you to ensure that the link you choose to browse is free of viruses, worms, Trojan horses, or other device destructive components. If you incur a loss on your visit with any other such linked website we do not have any responsibility.
Termination
jasper cruises has the right to terminate/modify this Agreement at any time. We reserve the right to terminate your access to , with or without any prior notice.
Our Relationship
There is no relationship between you and us as a travel agency, franchise, a partnership, or a joint venture. You agree that in no way, a relationship can is feasible between you and us according to our Terms and Conditions.
Notices
Our formal email ID on our contact page is for legal information. For any complaints or feedback about jasper cruises or our services, you can submit it on . Our representative will assist you with all your concerns. A complaint or feedback is submitted, you might experience a delay in receiving a redress as it needs to be re-routed to the right source.
General
Terms and Conditions are found by a legal authority to be invalid or unenforceable, only particular provisions will strikeout of the same. The remaining part will be completely enforceable and valid. At our discretion, if we decide not to take action to violation made does not mean waiver of the violated terms. Also, it does not undermine our right to take action as a response to the violations.
PRICING INFORMATION
Unless otherwise specified, all prices are per person, in US dollars, and based on double occupancy. They do not include government fees, taxes, port charges, or airfare. There is a $35* non-refundable processing fee per booking; this is not included in the pricing. The cruise company reserves the right to charge a fuel surcharge, which is not included in the listed price and must be paid prior to departure. Before boarding, special-rate passengers must present a government-issued ID (passport, birth certificate, or driver's license) proving their address or age. Although the website makes every effort to present complete information, it cannot be held responsible for errors or omissions in content or pricing. The ship, stateroom, departure date, and departure city determine the exact price.
Upgrades and offers are limited, subject to availability, and can be withdrawn at any time. A coupon code or promotion that is currently in effect only applies to the $35 jasper cruises service fee. They cover specific days, vessels, itineraries, and stateroom types. Reservations made over the phone with credit cards are possible, but they are limited and require conversion to US dollars. Upgrades are subject to capacity limits and cannot be combined with group pricing or other promotions. Any information may change at any time without prior notice.
| Days Prior To Start Date | Cancellation Fee (Per Person) |
| 91+ days | $150 |
| 61 - 90 days | $300 |
| 46 - 60 days | 50% of the fare deposit |
| 31 - 45 days | 75% of the fare deposit |
| 0 - 30 days | 100% of the fare deposit |
Please review the balance amount and due date on your booking confirmation email to ensure you pay by the deadline. If the remaining balance is not paid on time, there may be late payment penalties, and/or the reservation may be cancelled.
PASSENGER NAMES
Before making a reservation, you must confirm and verify the passenger names you provide on jasper cruises. You have to make sure that everything matches, including the spelling of your first, middle, and last names on your passport or other official documents. If you require any changes to the booking information, you may be subject to additional fees from both the cruise line and operator. Contact us as soon as you can to apply any changes to your reservation.
BAGGAGE ALLOWANCES
The cruise lines' policies govern the amount of baggage allowed. Please visit the relevant cruise line's website for the most up-to-date information. If baggage allowances change, jasper cruises is not obligated to give you updated information. You are entirely liable for checking the website of the cruise line or operator you have a reservation with for any updates regarding baggage terms. Please be advised that there is a limit to the quantity of luggage you can bring on a cruise. Before making a reservation, please carefully read the baggage allowance policy of the cruise line.
SPECIAL REQUIREMENTS
For any questions you may have regarding special meals, medical concerns, or traveling with a baby, please contact our Cruise Experts by phone at (888) 539-7809 or via email at . Our cruise specialists are available to talk with you about your requirements and answer any queries you might have about your specifications. They will directly inform the cruise line of your special requirements.
CANCELLATIONS & REFUNDS
Refundable rates apply to the deposit amount paid for the cruise booking. This must be duly paid before the deadline. This deposit amount does not include processing fees. This promotion is not applicable to charter sailings or group reservations made under contract. Instead of contacting the cruise provider, get in contact with jasper cruises to change or cancel a reservation. There might be no partial or complete refund for the cruise. The number of passengers in the reserved cruise package cannot be changed once the booking is confirmed. Unless otherwise specified, there is a service charge imposed by jasper cruises and a cancellation fee charged by the cruise provider when canceling a cruise package. After the trip has commenced, changes can't be accepted.
GENERAL INFORMATION
jasper cruises's Holiday Package Terms & Conditions are subject to change at any time and without prior notice. Any revised terms and conditions for the jasper cruises Holiday Package will take effect on the date they are published on this website. Any previously published and incompatible relevant policies and Terms and conditions for any specific travel product included in the Holiday Package will be superseded by the updated Terms and Conditions, including, but not limited to, change and cancellation, as stated below. In any region, the terms and conditions for Holiday Packages, flight reservations, hotels, car rentals, and activities and services will all complement one another.
As stated in the Terms & Conditions, your booking is also subject to the particular terms and conditions of the relevant Travel Service Provider. These can usually be available on the service provider's own website. Wherever possible, we will provide you with a link to these conditions during the checkout step of your booking.
jasper cruises is not liable for any errors or inaccuracies on the website or for the performance of any third parties (Travel Service Providers), including but not limited to airlines, hotels, cruise lines, railroads, car rental companies, tour operators, consolidators, Holiday Packages, activity service providers, travel assistance service providers, and insurance companies, from whom you purchase services through this website.
jasper cruises provides travel management services without making any guarantees or representations about the goods or services provided by external service providers, their financial standing, or their ability to compensate you for any losses incurred as a result of those service providers' financial condition.
jasper cruises does not endorse, guarantee, or insure the goods or services provided by an external service provider, their economic status, or their commitment to reimburse you for any damages incurred as a result of that service provider's financial condition while providing travel management services. We will not be held accountable for the actions of travel service providers, including but not limited to airlines, hotels, cruise lines, tour operators, railroads, car rental companies, trip consolidators, Holiday Packages, activity providers, travel assistance service providers, and insurance providers, from whom you may buy services through this website.
PRICING, TAXES/FEES & PAYMENTS
Prices and availability are only valid when purchasing the entire Holiday Package; they do not apply to individual components. Due to contractual restrictions, jasper cruises is unable to provide you with an in-depth breakdown of the pricing for every component in your Holiday Package booking. jasper cruises imposes service fees of $50 per passenger, per ticket for flight bookings, $40 per room, per night for hotel bookings, and up to $40 for vehicle rental bookings on new reservations.
The prices shown include all taxes and fees for the Holiday Package, including airfare, hotel, vehicle hire, and activities. However, you may be liable to pay any applicable service surcharges, as well as any additional fuel, security, baggage, seat reservation, incidental accommodation, and other expenses. You are solely liable for any additional fees imposed by the travel service provider; if you have any queries regarding these surcharges, please contact them immediately. In addition, depending on where you are traveling, the government may impose entry/exit taxes, paying which is also the sole responsibility of the traveler.
The prices are exempt from drop-off fees, gas, kid safety seats, sky racks, personal effects protection, liability insurance, collision damage waiver, or incidental hotel room charges. All of these fees must be paid at the hotel's check-in desk or the location where the car rental is picked up.
Payment with a valid credit card is required in full at the time of booking. jasper cruises accepts all major credit cards, as long as the billing address is verified as being in the United States or Canada. You authorize jasper cruises and its approved third-party partners to charge your credit card for the entire cost of the Holiday Package you have reserved.
Travel service providers ask that you produce a valid credit card when checking into a hotel or at the location where the rental car company will pick you up. This is to verify that the approved card usage occurs and/or to secure any excess charges that may be levied as per their individual component policy. In most cases, the traveler listed on the booking must be the cardholder. Additionally, certain travel service providers may not accept debit cards. Before you arrive, confirm with the travel service provider.
SELF-TRANSFER PACKAGE
If your flight ticket contains our "Self-transfer Package", the terms and conditions may still apply. You agree to comply with those terms and conditions by purchasing an airline ticket that includes our "Self-transfer Package". It is critical that you read them carefully since they specify what the guarantee covers and what you must do to benefit from it.
Before purchasing a flight ticket that includes our "Self-transfer Package," be sure that the time available to transfer/make your connecting flight is sufficient for your specific needs. If you are unsure whether your flight ticket includes our "Self-transfer Package", please contact our customer service experts as soon as possible.
TRAVEL INSURANCE
Purchasing travel insurance is highly recommended by jasper cruises as it may help cover some change and cancellation fees. Your insurance coverage may need to be modified if your holiday plans change. Please get in touch with the travel insurance provider if your plans alter to ensure that the coverage provided by your policy is adequate. For more information contact the jasper cruises customer support representative by mailing at .
CHANGES AND CANCELLATIONS
Please refer to the terms and conditions of the appropriate service provider for information on your right to amend or cancel your booking. Please keep in mind that we may have supplied you with some information about your rights during the booking process; this information also forms a part of these terms and conditions.
If your booking is modified or cancelled by the appropriate travel service provider, their terms and conditions will normally apply. Please contact us directly, and we will assist as a component of our customer service offerings.
The following definitions apply to terms that we use in these Terms & Conditions for your convenience:
"Service Element" is a single item or service that is available for Booking on the website without needing to be booked in conjunction with any other services. (For instance: vehicle, lodging, or airfare).
"Travel Supplier" is a company that offers one or more services. (e.g.: lodging, automobile dealers, airlines). Instead of acting as principal, jasper cruises arranges for the above-described Service Elements with third-party vendors, Travel Suppliers.
"Booking" refers to the process of negotiating one or more Service Elements with the Travel Supplier that you do while using this Site. When we accept your offer and receive full payment, the negotiation process with the Travel Supplier may result in a contract.
The following actions are taken to guarantee the validity of a Booking in order to complete it:
We are extending an invitation to you to submit an offer for the purchase of Service Elements when we list them on our site. This offer is not made until you click "Book" on the Site's "Review Trip Details and Book" payment page.
When you do this, you are essentially making jasper cruises an irrevocable offer to buy the relevant Service Element(s) from the relevant Travel Supplier(s) (your "Booking"). At our sole discretion, we may choose to accept your offer on behalf of the applicable Travel Supplier or reject it.
The email confirmation from jasper cruises only serves as an acknowledgement that we have received your offer; it does not constitute a contractual acceptance of the Booking. The availability of the relevant Service Element(s) must be confirmed.
Your Booking will be processed if the applicable Service Element is available. Once full payment has been received, the relevant Booking contract is formed.
The only Service Elements that are covered by the contract between you and the applicable Travel Supplier are those that have been confirmed via email, including reservation numbers for hotels, cars, or activities, or ticket numbers in the case of flights.
Until a contract between you and the Travel Supplier is formed, a ticket is issued, or a reservation is made and confirmed by the Travel Supplier, the terms of your Booking (including price, availability, and/or dates of travel) are not guaranteed. Please be mindful that once the Booking process is complete, we reserve the right to cancel or modify any component of your Booking, including names or destinations, at our sole discretion and in compliance with these terms and conditions.
The following Terms & Conditions for each of our individual Service Elements will apply to these Booking processes. Any topics not addressed during the Booking process are supplemented by the terms and conditions for the airline ticket, hotel, car rental, attractions, and services. We reserve the right to modify the Booking process at any time. Changes automatically take effect from the date such changes are posted on the Site
A valid government-issued photo ID is required for security checks at airports, hotels, and car rental locations at all times during your trip. The relevant Travel Suppliers may also require this ID for verification and other products or services you obtain during Booking.
For international travel, in addition to the previously mentioned government-issued identification, a passport serving as proof of citizenship is necessary (for most countries outside of the United States). Please be aware that you alone are responsible for making sure you meet the requirements for a passport, visa, and/or health insurance in the countries you plan to visit and those you pass through (even if it's just a quick flight change). A lot of countries mandate that your passport be valid for at least a certain amount of time after the date of entry. You should get in touch with the relevant local consulate of the countries you are visiting if you have any questions about the applicable minimum period, other requirements, or passport/visa requirements.
If any of the aforementioned conditions are not met, you will not be entitled to any refunds and neither jasper cruises nor its affiliates will take responsibility for your denial of boarding, delay, or deportation.
If you have more than one passenger on your reservation, they must all travel the same route. You cannot change the number of passengers in your reservation.
If a pricing error occurs, jasper cruises will make the necessary corrections and, if applicable, will give you the choice to either cancel the Booking or let jasper cruises charge your credit or debit card an amount equal to the price increase before you leave.
You are unable to transfer or amend the name(s) or destination(s) specified in your Booking once it has been made.
Unless there are extraordinary circumstances, your Booking will be fulfilled on the delivery date specified in your email containing ticket information, or on the date the ticket is issued if no delivery date is specified.
The conditions of each airline's contract of carriage are incorporated herein by reference. The contract of carriage in its entirety is available for inspection by passengers at the ticket offices located at each airline's airport or city. The full text of the contract of carriage may be obtained by passengers at no cost through mail or other delivery service upon request to the airlines.
The following may be included in the incorporated terms of the contract of carriage:
(1) limitations on the airline's liability for passenger personal injury or death; and
(2) restrictions on the time within which passengers may file a claim or initiate legal action against the airline for its acts or omissions or those of its agents; and
(3) limitations on the airline's liability for loss, damage, or delay of goods and baggage, including fragile or perishable goods;
(4) The airline's right to amend the terms of the agreement;
(5) Regulations pertaining to reservation reconfirmation, check-in times, and refusals to carry;
(6) The airline's rights and limitations with regard to non-performance or delays in providing services, including rerouting, schedule changes, and the replacement of another airline or aircraft.
Pricing, Taxes/Fees, and Payment:
Except as specified in your ticket information email or these Terms & Conditions, our total prices include all taxes and fees that apply to travel, lodging, car rentals, and activities that are part of your Booking. The relevant Travel Supplier will impose additional fuel surcharges, security fees, baggage fees, seat reservation costs, hotel incidentals, and other applicable service fees at the time of check-in. For any such additional costs payable to the Travel Supplier, you are solely accountable. Should you have any inquiries regarding these fees, kindly get in touch with the relevant Travel Supplier directly.
Liability insurance, collision damage waiver, personal accident insurance, personal effects protection, drop-off fees, gas, child safety seats, sky racks, and incidental hotel room charges (phone, movies, energy surcharges, and any applicable tax increases) are not included in the prices quoted for the service element(s). All of these fees have to be paid at the time of rental car pickup or at the hotel check-in desk.
The listed prices do not cover any additional fuel surcharges for flights or other surcharges that may be imposed periodically by the relevant Travel Supplier or authorities; these surcharges are your responsibility to pay.
At the time of Booking, full payment with a working credit or debit card is required. All major credit and debit cards that have a confirmed billing address are accepted by jasper cruises.
By using this form, you give jasper cruises and its approved third-party permission to charge the full value of your Booking to the credit or debit card you give us.
The applicable Travel Supplier(s) may require you to provide a valid credit or debit card during check-in at the hotel and/or at the automobile rental company's pick-up location to provide confirmation of permitted card usage and/or to secure any additional charges. The cardholder must be one of the travelers specified on your Booking.
All offers, prices, and terms of the Booking may be subject to:
If your itinerary includes an ultimate destination or stops in a country other than the one from which you depart, the provisions of a treaty known as the "Warsaw Convention" may apply to your whole trip, including any portion completely within the country of origin or destination. The Warsaw Convention governs and may limit certain air carriers' responsibility for passenger deaths or personal injuries, as well as baggage loss or damage.
A reservation is not complete until it is confirmed or ticketed. To protect our clients, we confirm with the credit/debit card issuer that the billing address and credit card verification number you supplied us are correct, and that your debit/charge will be approved. Until such information is verified, the fare may vary.
We are not liable for any transactions that are declined due to a credit/debit card that is declined by the issuing company or a Travel Supplier, or if the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we liable for any fare changes or other charges that may occur during our verification process.